FAQs for WaterCup Counseling in Central Oregon

Does WaterCup accept Health Insurance?

WaterCup does not accept Health Insurance (except for Randy Krieger, who accepts Pacific Source, and Blue Cross Blue Shield Health Insurance) &, (Kendall Johnston, who accepts some Cigna/Evernorth, Aetna, and PacificSource Commercial health insurance plans)

Can I schedule a video visit?

Yes, most of our counselors offer both office and video sessions.

How do I schedule an appointment with a counselor?

You may contact any of our counselors on our team page or call the office for a referral at (541) 848-0879

Please note our plans for your safety:

  • Most of our counselors offer Secure Video Counseling for clients who prefer a video session.

  • When you arrive for your appointment, please wait in your car and your counselor will come out to get you or will text/call you to meet them at the door. Also, please wear a *mask as recommended by governors office.

We will practice the following precautions:

  1. Counselors will disinfect office area after each visit

If you have any questions or concerns please call the counseling office at (541) 848-0879 or your counselor directly.

If you have any symptoms, please reschedule your appointment or arrange a video session.